NexGro Digital Solutions (“we”, “us”) respects your privacy. This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you contact us or request a quote we collect the details you give us, such as your name, email address, phone number, business name, website address and message. When you visit our website we may collect technical information such as your IP address, browser type and pages visited, using cookies and analytics tools.

How we use it

To respond to your enquiry and prepare quotes
To provide and manage the services you engage us for
To send invoices and service updates
To improve our website and understand how visitors use it
To send marketing emails, only if you have agreed — you can unsubscribe at any time

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run our business — for example hosting, email, analytics, accounting and advertising platforms — and only as needed to provide our services, or where the law requires it. Some of these providers may store data outside Australia.

Cookies and analytics

Our website may use cookies and tools such as Google Analytics to understand how it is used. You can block or delete cookies in your browser settings.

Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it when it is no longer needed.

Access and correction

You can ask to see or correct the personal information we hold about you by contacting us. We will respond within a reasonable time.

Complaints

If you have a privacy concern, please contact us first and we will try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact us

Email info@nexgro.com.au or call 0493 600 819.

Privacy Policy